Lee Graham Smith T/A L Smith Soaps of 75 Bodenham Road, Oldbury, B68 0SF, United Kingdom is referred to below as "L Smith" and/or "us", "we", "our".
L Smith reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
All goods remain property of L Smith until payment is received. All orders must be paid for in full before dispatch. Allow 7 working days for clearance if paying by cheque or postal order.
P&P Price per soap is 75p and may be subject to change. For NON-UK customers please contact us first before using the paypal order buttons.
We do not have a minimum order, unless you are joining our Membership Club where 3 bars per month is the minimum order.
We aim to deliver your order within 3 to 4 working days; however during peak times i.e. October to December it may be wise to enquire about a delivery date at the time of placing your order. We use a courier delivery service with a next day delivery time between 9am - 5pm. If you require a Premier delivery service, please ask for a quote. If you wish to have an alternative delivery address, or request a safe place for your parcels to be left, please let us know when placing your order.
Cancellations & Returns
Under the statute laws for Consumer Protection and the Distance Selling Regulations 2000 (which may be amended from time to time) you have the right to cancel the contract for the purchase of your goods at any time up to 7 working days after delivery. You may cancel your order by contacting us via email to firstname.lastname@example.org to qualify for a refund, the goods must be returned to us in resalable condition. If your goods have been dispatched you are responsible for any carriage costs incurred. You are responsible for the cancelled goods until they are received by us. We will refund the cost of the cancelled goods only when they are received by us. This will be done as soon as practicable but in any event within 30 days of receipt of the cancelled goods.
The World Wide Web is a valuable resource for information on medical conditions, health issues and specific treatments.
However, you should always seek the advice of a qualified healthcare specialist before embarking on a treatment programme, exercise or diet regime, or before taking any medications, remedies or supplements.
Never delay seeking medical care or disregard or discontinue specialist advice because of something you have read on the Internet.
All material and information on this site is for informational purposes only. We advise our visitors not to try to diagnose, treat, cure or prevent any condition or disease without first seeking professional medical advice.
This site is maintained by L Smith who shall have no liability to you for any products and services mentioned, recommended or reviewed on this site.
While every effort is made to keep our editorial content as factual and balanced as possible, Alternative and Complementary Healthcare recommendations change on a daily basis. Much of the material presented on this site represents the opinion of Lee Graham Smith t/a L Smith Soaps at the time of publishing. It is never intended to be misleading, offensive or damaging in any way.
If you have any opinions or suggestions, or if you disagree with any statements or opinions made on this site, we encourage you to contact us.